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Cloud Communications for Global Business |
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Easy Switch to a Cloud Contact Centre |
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Deploying a Cloud Contact Centre is an easy transition from a traditional call centre, which can dramatically reduce complexity without compromising functionality. |
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A study of UK contact centres which have actually implemented a hosted or managed solution have generally found that it has delivered significant advantages in most cases.
54% of respondents agreed that the overall cost of ownership was cheaper. 57% experienced more powerful or extended functionality in a hosted or managed environment and 44% found that making changes to the system was now easier. |
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| Source: The Inner Circle Guide to Cloud-Based Contact Centre Solutions, ContactBabel |
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The Gage Networks IP Telephony and Cloud Contact Centre delivers businesses with a highly functional feature set and HD business quality calls. Comprehensive call metrics, sophisticated and intelligent call routing, call recording with "listen in" functionality and calls queued within the cloud all put you and your contact centre managers in control of your customer service delivery.
Our cloud IP Telephony service removes the need for capital investment in expensive telephony equipment and the associated high costs of maintenance and support. This provides exceptional efficiency and cost savings in a multi-site organisation.
View our Contact Centre example |
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Other Services from Gage Networks |
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Business IP Telephony
Gage Networks enterprise grade IP Telephony platform supports business quality calls and provides a feature rich, flexible and scalable service at a price point suitable for medium to large sized businesses.
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Hosting & Networks
Gage Networks provides colocation in world class data centres that offer businesses of any size access to ideal environments in which to implement a hosting solution that is flexible, predictable, affordable and secure. |
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